Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The second-hand shopping app has revised its sizing categories for female and kids' apparel but did not contact all users about the change.
Social Media Reaction
Countless users and merchants are expressing on platforms stating that platform listings now display a different size category versus the original listing as a result of the reclassification.
The platform stated the new system was more in line with other platforms.
The platform has recommended to check their listings and update the measurements by hand if necessary, causing user dissatisfaction.
Size Classification Changes
Previously, the measurements included one number and one letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was formerly size 12 but currently displays as UK 16-18.
Shopper Stories
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, located in Scotland, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Necessary Adjustments
Another shopper, located in England, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she explained.
Platform Context
The platform boasts over 100 million users, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: earlier, Vinted reversed a change to its shipping options due to shopper criticism.